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🔒 Privacy Policy

Effective Date: 23rd April 2025

Welcome to South Coast Pool Company. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our online store on Shopify.

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📋 1. Information We Collect

When you visit the Site, we collect the following types of information:

👤 a. Personal Information

We collect data you provide during checkout or account creation, such as:

• Full name

• Billing & shipping address

• Payment details (e.g. credit card info)

• Email address

• Phone number

💻 b. Device Information

We automatically gather data such as:

• Browser type

• IP address

• Time zone

• Pages viewed & browsing behavior

• Cookies and device identifiers

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🛠️ 2. How We Use Your Information

Your data helps us:

• 🛒 Fulfil orders and process payments

• 📦 Arrange shipping and provide delivery updates

• 📧 Communicate with you about your order

• 🕵️♂️ Detect fraud or suspicious activity

• 📢 Send occasional promotional emails (opt-out anytime)

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🔄 3. Sharing Your Information

We share your data with trusted services only when necessary:

• 🛍️ Shopify – our e-commerce platform provider

• 🚚 Shipping partners – to deliver your order

• 💳 Payment processors – to securely handle payments

• 📈 Marketing & analytics tools – like Google Analytics or Facebook Pixel

We do not sell your personal data. Ever.